Shipping & Returns

Package shipping

As a general rule, packages are sent within 24 hours after receipt of payment (next business day)

Custom items will have other preparation times depending on the product.

Shipping costs include handling and packaging costs, as well as postal costs.

Delicate items are sent well protected.

The international standard shipments are sent with the company Correos and are delivered by the national companies of each country (La Poste, Italy Post, Deutsche Post, Royal Mail, USPS, etc).

International express shipments are shipped with companies such as UPS, TNT, Seur or DHL.

National standard shipments (Spain) are shipped with the Correos company. You will have the option of receiving the package at your home, at the nearest post office or at any City Paq of the Post Office. Urgent shipments are sent with the Premium service of Correos.

The deadlines are those indicated by the companies, we make every effort to meet the deadlines indicated here.

Price and shipping times

Europe Zone 1 (Belgium, Germany, France, United Kingdom, Italy, Holland, Austria)

Service Company Delivery time Price Free Shipping
Standard National Company 4-7 business days 5,95 € 70 €
Express DHL/UPS

2-3 business days

9,95 € 90 €
Express TNT/Seur/UPS 1-2 business day 12,95 € 120 €

International Zone 1 (USA, Canada)

Service Company Delivery time Price Free Shipping
Standard National Company 6-10 business days 5,95 € 70 €
Express DHL 3-5 business days 9,95 € 90 €
Express UPS 2-3 business days 14,95 € 140 €

Spain

Service Company Delivery time Price Free Shipping
Standard Correos 3-4 business days Free € -
Premium Correos 1-2 business day 4,95 € 40 €

Balearic Islands

Service Company Delivery time Price Free Shipping
Standard Correos 3-4 business days 4,95 € 40 €

Canarias/Ceuta/Melilla

Service Company Delivery time Price Free Shipping
Standard Correos 6-10 business days 6,95 € 60 €

Portugal (Peninsula)

Service Company Delivery time Price Free Shipping
Standard Correos 3-4 business days 5,95 € 60 €
Express Correos Express/Seur 1 business day 8,95 € 80 €

Andorra

Service Company Delivery time Price Free Shipping
Standard Correos 3-4 business days 3,95 € 40 €

Returns

The return period is 14 calendar days for any item that is not personalized.

The shipping costs of returns (except for defective orders or mistakes) are borne by the buyer, if necessary we can always find an economic option for you.

If the item is not returned in its original condition, the buyer will be responsible for any loss of value.

Once the status of the item has been received and checked, the amount will be returned.